Privacy policy

Effective October 22, 2026

Veroptic does not collect your data. Photos and case details stay on your device and are never sent to us.

Veroptic is made by Deep Valley Holdings, LLC ("we", "us"). This policy covers the Veroptic app for iPhone, iPad and Mac, and this website.

What we collect

Nothing. The app has no server, no user accounts, no analytics and no advertising. It makes no network connections to us. The only connections it uses are Apple's: the App Store, to handle a subscription, and iCloud, to keep your settings the same on your devices (see below). The app includes one open-source library, Google's libwebp, built into the app to write WebP files; it runs on the device and makes no network connections.

What is kept on your device

• Your photos. Originals you take or import are stored in the app's own storage on iPhone and iPad, or in the case folder you choose on a Mac. They are never changed and never uploaded.
• Case details. Procedure, case number, dates, age, sex, notes, the landmark points you place, crops, anonymized areas and annotations.
• Exports. The finished photos and the case.json file that describes them, saved where you choose. Exported photos contain no location, camera, or date information.
• Your logo and settings.
• Logo changes. The date your watermark logo was last changed and a short one-way fingerprint of the logo, used to apply the 14-day limit on changing it. They are kept in the device's keychain and the app's settings, and in your iCloud when it is on (see below). Like the trial count, they stay on the device after the app is deleted, and are not sent to us.
• Custom views, landmarks and specialties. A copy is kept in the device's keychain, so they come back if the app is deleted and installed again on the same device. The copy stays on that device, is not sent to us, and is updated or removed as you change or remove them in the app.
• A free-trial count. To count trial cases, the app keeps a random identifier for each of those cases and a short one-way fingerprint of each photo exported in them. A fingerprint cannot be turned back into a photo. This count is kept in the device's keychain and the app's settings, stays on the device after the app is deleted, and is not sent to us or to anyone else.

We cannot see, recover or delete any of this, because we never have it.

Settings kept in your iCloud

If your devices are signed in to iCloud, the app stores its settings in iCloud's key-value storage under your own Apple Account, so they are the same on your iPhone, iPad and Mac: settings profiles, the procedure list, custom views and landmarks, the watermark settings, your watermark logo image, the export file type, the annotate and anonymize tools last used, and the date of the last logo change with the logo's fingerprint. Photos, cases, case details and the free-trial count are never stored there. This data is held by Apple in your account; we have no access to it. Signing out of iCloud, or turning off iCloud for Veroptic, stops it.

Backups and the Files app

If you have iCloud Backup, Time Machine or other backups turned on, they include the app's data under your own control, as they do for other apps. On iPhone and iPad the app's cases are also visible in the Files app so you can copy them yourself.

Permissions the app asks for

• Camera (iPhone and iPad), to take photos inside the app.
• Photos. When you import, the app receives only the photos you pick. When you choose "To Photos", the app asks for permission to add photos to your library; it cannot read your library with that permission.
• Folders (Mac). The app reads and writes only the case folder you choose, folders you open, and folders you export to.

Face landmarks

When you ask the app to find the pupils in a photo, it uses Apple's on-device image analysis to locate two points. The result is two positions saved with that photo in the case. It is not used to identify anyone, is not a face template, and never leaves the device.

When Remove background is on, the app uses Apple's on-device subject detection to tell the patient from the backdrop. The result is used only to draw the photo, is not saved, and never leaves the device.

Subscriptions

Subscriptions are bought through Apple's App Store. Apple handles the payment and tells the app only whether a subscription is active. We do not receive your name, email address or payment details. Apple gives us sales totals that do not identify you.

Sharing

We share nothing, because we hold nothing. Exported photos go only where you send them.

Patient photos and your responsibilities

Photos of patients are your records. You are responsible for patient consent, for how you store and share the photos, and for following the privacy and medical-records laws that apply to your practice.

Deleting your data

On iPhone and iPad, deleting a case in the app permanently deletes its photos and details from the device, and deleting the app deletes everything it stored except the free-trial count, the logo-change record and the keychain copy of your custom views, landmarks and specialties described above, none of which contains photos or case details. On a Mac, your case folders stay where you chose until you delete them. Settings kept in iCloud can be removed in your Apple Account's iCloud storage settings.

Children

Veroptic is a tool for professionals and is not directed to children. We do not knowingly collect information from anyone, including children under 13.

This website

This website uses no cookies and no analytics. Our hosting provider may keep standard server logs (such as IP address, time and page requested) for security and operation.

If you contact us

If you email us, we receive your email address and whatever you send, and use them only to reply. Please do not send patient photos.

Changes

If this policy changes, the new version will be posted here with a new effective date.

Contact

Deep Valley Holdings, LLC
support@veroptic.app